Refund and cancellation policy

1. Who sells the subscription

PCBEditor is run by RoboDIB, 18, 2nd Main Rd, NS Palya, BTM Layout 2nd Stage, Bengaluru, Karnataka 560076, India.

Outside India, Paddle.com is our reseller and merchant of record: it sells the subscription and handles the payment, tax, invoices and any refund for those orders. In India you buy from us in rupees, and Cashfree Payments processes the payment.

2. Cancelling

You can cancel at any time in Profile, Plan and billing: press Cancel subscription and confirm. There are no questions to answer and no cancellation charge. Your plan stays active until the end of the period you have paid for and is not renewed; after that the account is on the free plan. Nothing you made is deleted.

3. Refunds

Payments are not refunded, in full or in part, including for the unused part of a month or a year. Cancelling stops the next renewal; it does not refund the period you are in.

There are two exceptions:

• A payment taken in error, for example twice for the same period, is refunded in full. Tell us and we refund it to the way you paid.
• A refund the law gives you, such as a right to withdraw where your country's consumer law grants one. For orders outside India, Paddle applies those rights.

A refund goes back to the card, UPI account or bank account the payment came from. It usually arrives within 5 to 10 working days of being issued. When a plan's payment is refunded in full, that plan ends at once and does not renew.

4. Changing your plan

• Moving to a higher plan, or from monthly to yearly payments, starts at once: the new plan is paid in full that day and starts a new month or year from it. Your current plan ends when that payment is made. Its unused part is not refunded; the AI credits it has left stay yours until the new plan's first period ends.
• Moving to a lower plan, or from yearly to monthly payments, starts when the period you have paid for ends; nothing is charged until then and you keep your current plan. You can keep your current plan instead at any time before that day, in Profile, Plan and billing. A yearly plan cannot move to monthly payments before its year ends: cancel it, and choose a monthly plan when it ends.

5. AI credits

A plan's monthly credits are for that period: they do not carry over, and they end with the plan, except when you move to a higher plan (section 4). Top-up credits you buy last 12 months from the day you buy them and stay usable on the free plan. Credits have no cash value: they are not refunded or paid out, and they cannot be transferred or sold.

6. Contact

Questions about a payment: e-mail [email protected], call +91 93530 39990, or contact us.